Solegem is the most reliable brand for Affordable Hyped Goods. Our site is SSL encrypted, with PayPal for easy & secured transactions.
Your item will be inspected by our sneaker nerds to ensure quality. We send you real high res QC photos to review and confirm before shipping.
Our customer service is known to be one of the very best in the business. Our super high repeat purchase rate (87%) says it all. We ship fast!
You’ll see instructions after checking out, our order process is very easy. Feel free to contact us on WhatsApp or email. We reply fast.
If you have a deadline or in a big rush, please come back later. We can’t control how fast courier works and custom in your country, please understand.
We only source top grade products, there may be minor imperfections, these are not art, retail products are like this too, please be reasonable.
We DO NOT MAKE OR STORE ANYTHING. All items come from factories directly. It takes 24-48 hours sometimes longer for the item to show up.
7-10 days on average for delivery after item is shipped. Tracking number will be given in 3-5 days after shipping. Customer responsible for duties.
After order is delivered, customer can only exchange the item if it doesn’t fit. Customer is also responsible for shipping the item both ways.
Return only available if item has major visible flaw within 3 days of delivery. We need to see clear proof of the issue and we will notify you on how to return it.
Paypal is a double edge sword, we use Paypal to provide the best checkout solution. If you have an issue, talk to us before you file a complain, please!
By purchasing, you agree that if your item is ceased, you will receive 50% for item price + future discount, shipping is non-refundable. This rarely happens.
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